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Refund policy
NO REFUNDS. EXCHANGES ONLY
If you purchased an item(s) from me and want to exchange it for a different size of the same design, you can do so by returning the item(s), within 10 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. You MUST pay/provide your own postage if you'd like to proceed with an exchange. Please contact me prior to returning the item to check availability. Item(s) being sent back for exchange must be in new, unused condition. NO scuff marks, human hair, dog hair or any animal hair for that matter, gross stains, weird perfumes, body odor smells, (Yes someone returned something that smelt like BO!) This needs to be NEW. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability by emailing 1771designs@gmail.com
Domestic customers are financially responsible for shipping the item back to 1771 Designs for the exchange. International customers are financially responsible for shipping the item back to 1771 Designs for the exchange, as well as for shipping the exchanged item back to their respective country. All sales are final on items labeled, "on sale" "B-grade" or within the "Warehouse sale" tab. This is because those items are all that is left and we cannot exchange it or re stock it. If you would like to cancel an order placed or order already delivered to you, we will charge a 25% re-stocking fee. You will also lose any amount you spent on shipping as well as the transaction fee paypal charges us for the refund. Transacation fees vary per total order amount. Cancelling an order stops production and the customer is responsible for lost time.
If you purchased an item(s) from me and want to exchange it for a different size of the same design, you can do so by returning the item(s), within 10 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. You MUST pay/provide your own postage if you'd like to proceed with an exchange. Please contact me prior to returning the item to check availability. Item(s) being sent back for exchange must be in new, unused condition. NO scuff marks, human hair, dog hair or any animal hair for that matter, gross stains, weird perfumes, body odor smells, (Yes someone returned something that smelt like BO!) This needs to be NEW. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability by emailing 1771designs@gmail.com
Domestic customers are financially responsible for shipping the item back to 1771 Designs for the exchange. International customers are financially responsible for shipping the item back to 1771 Designs for the exchange, as well as for shipping the exchanged item back to their respective country. All sales are final on items labeled, "on sale" "B-grade" or within the "Warehouse sale" tab. This is because those items are all that is left and we cannot exchange it or re stock it. If you would like to cancel an order placed or order already delivered to you, we will charge a 25% re-stocking fee. You will also lose any amount you spent on shipping as well as the transaction fee paypal charges us for the refund. Transacation fees vary per total order amount. Cancelling an order stops production and the customer is responsible for lost time.